Breakroom Services FAQ

Q: Who do you service?

There isn’t a limit to the businesses we serve. You might find Evergreen Refreshments in your office breakroom. But you can also find our extensive services in hospitals, college campuses, warehouses, call centers, banks, airports, hotels, multi-tenant buildings, and more.

Q: What are the costs?

Great news! There is no cost to the employer to offer a Micro-Market or Vending program. The only cost involved is for individuals who purchase items. For our Coffee and Pantry Service programs, we will tailor a program based on your needs and budget. Our goal is to improve your service, and save you time and money!

Q: How soon can we get started?

From the time of the request to your installation, it typically takes three to four weeks. In some cases, it can be much sooner than this.

Q: Do you offer corporate catering?

Yes! Our catering division: Act 3 Catering, has a variety of menus to keep your corporate team well-fed and happy. Whether you want to have your holiday office party, or simply celebrate your team, they cover it all.

Q: Where do I make a request for a product that I love?

Simply text us at the number listed on the service sticker or email us at info@evergreenrefreshments.com.

Q: How do I submit a service request for equipment that isn’t working?

We have a texting service, where anyone can report equipment that may not be working properly. All you have to do is text us at the number listed on the service sticker – it’s that easy!

Question 1

What breakroom solutions do you offer?

Answer

We offer a wide range of breakroom solutions that can be customized to fit your needs. We provide micro markets, coffee and water services, pantry solutions, and full-line vending. We also offer corporate catering services, hotel pantry supplies, and more. Evergreen Refreshments is passionate about innovation, and we love finding new solutions to help keep employees happy, productive, and well-fed.

Question 2

What areas do you serve?

Answer

Evergreen Refreshments proudly serves the Pacific Northwest, covering a wide region from North Arlington, Washington, to South Eugene, Oregon.

Question 3

What’s the difference between a micro market, vending machine, and pantry service?

Answer

A micro market is a self-service retail space that functions like a small convenience store within your workplace. It includes open shelving, coolers, and a self-checkout kiosk, allowing employees to browse a wide variety of fresh food, snacks, and beverages and pay using a card, mobile device, or account. This option is ideal for medium to large offices that want to offer more variety and a modern, user-friendly experience. A vending machine, on the other hand, is a more compact and traditional solution that dispenses snacks, drinks, or meals at the push of a button. These machines are automated, secure, and take various forms of payment including coins, cash, cards, and mobile options. Vending is a great fit for smaller offices or locations where space is limited and convenience is key. Lastly, pantry service provides a fully stocked breakroom where snacks, beverages, and other refreshments are offered at no cost to employees. The company covers all expenses, and Evergreen Refreshments manages the inventory and restocking. Pantry service is perfect for businesses looking to boost employee satisfaction, encourage in-office presence, or stand out as a top-tier workplace.

Question 4

Do you serve both small and large businesses?

Answer

Yes, at Evergreen Refreshment, we proudly serve businesses of all sizes. From small teams to large enterprises, our flexible, scalable breakroom solutions are tailored to meet the unique needs of each company, whether you have 25 employees or over 1,000.

Question 5

Do you offer corporate catering?

Answer

Yes, in addition to our breakroom solutions, we proudly offer a range of catering services through our specialized divisions. Act 3 Catering, Twelve Baskets Catering, and El Koreano Food Truck provide exceptional catering options for businesses, events, and gatherings across the greater Washington area. Act 3 Catering offers a refined and professional catering experience, perfect for corporate events, conferences, and upscale gatherings, with a focus on fresh, seasonal ingredients and customizable menus. Twelve Baskets Catering brings a more casual yet delicious approach, specializing in creating memorable experiences with a variety of food options that cater to diverse tastes and dietary preferences. El Koreano Food Truck offers a fun, vibrant twist with authentic Korean street food, bringing a unique and flavorful culinary experience to any event or workplace. Together, these divisions offer a comprehensive catering service to meet all your needs, whether you’re hosting a formal business event or looking to spice up an office gathering.

Question 6

How does your hotel pantry services work?

Answer

Enhance your guest experience with a hotel pantry provided by Evergreen Refreshments. Order online what products you want (we have hundreds) and receive free shipping on orders over $250. Your staff will save time while we take care of the stocking, organizing, and ensuring your pantry is ready to delight your guests.

Question 7

How quickly can we get up and running?

Answer

From the time of your initial request to full installation, the process typically takes three to four weeks, though in some cases, we can get you up and running even sooner. The timeline depends on factors such as the size of your workplace, the type of service you choose (vending, micro market, coffee, or pantry), and your customization preferences. During this period, our team will handle every step, from site assessment and layout planning to equipment delivery and product selection. We work closely with you to ensure a smooth and efficient setup process with minimal disruption to your workplace. Our goal is to get everything installed, stocked, and ready to serve your team as quickly and seamlessly as possible

Question 8

What are the different set-ups available?

Answer

It all depends on the space available and your specific needs. We will design a setup that is right for you and your team.

Question 9

How often are we serviced?

Answer

Each client’s service schedule is designed around their product, volume, and service needs. Based on this, we will design a schedule ensuring you always have what you need, when you need it.